Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Grocery Fulfillment Center (GFC) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!
Key Responsibilities and Job Elements:
· Support, mentor, and motivate others
· Manage safety, quality, productivity, and customer delivery promises
· Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
· Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
· Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
· Work a flexible schedule (weekends and/or overnight shifts)
Basic Qualifications
· High School or equivalent diploma
· 6+ months of leadership experience in a retail, distribution or similar environment
Preferred Qualifications
· Experience managing a team of 10+ employees or 1+ year of experience directly managing others
· Experience with process improvements (Lean Six Sigma and/or Kaizen)
· Excellent customer service, communication, and interpersonal skills
· A Bachelor’s Degree in Engineering, Operations, Supply Chain/Logistics, or a related field